Operational Support Analyst - JLA/J19263

Operational Support Analyst

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Are you looking for a new and challenging position?

Do you enjoy problem solving and delivering solutions?

Contract Scotland has a fantastic opportunity for an Operations Support Analyst to join our client based in the Falkirk area. This is a full time, permanent position offering a good salary and the chance to learn and develop with a forward thinking business who continue to evolve and grow.

Reporting into the Operational Support Manager you will provide extensive support to the Operations teams and will work with Development and IT Support staff in their office in England. This is an integral position in the business and you will work to provide an excellent service to all teams in the business as well as a key external stakeholder.

The role involves:
  • Supporting the Operations staff
  • Investigating issues and raising IT tickets
  • Liaising with IT Support and Development teams in England
  • Testing changes made by Development teams in England
  • Organising releases to live systems once testing has been completed
  • Working on company projects
  • Supporting a key stakeholder in their use of company software
  • Any other duties relating to this position

You will have excellent analytical skills as well as the ability to work accurately and within tight deadlines. A sound working knowledge of Microsoft Office, in particular Word, Excel and PowerPoint is required for this role. You must be a confident communicator and enjoy working in a service driven environment.

If you are interested in the role and believe you have the relevant skills and experience then please apply by submitting your CV.

Legal Information:

Contract Scotland offers both the services of an employment agency for permanent work and an employment business for temporary work.

We can only deal with applications from Candidates who are eligible to work in the UK and are current UK residents.

We are committed to equal opportunities and diversity for our employees, temporary workers and work seekers. Individuals are only assessed on their individual merits and suitability to a position irrespective of race, gender, disability, age, faith or sexual orientation.
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Julie Law
Managing Consultant


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